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Veronica Parker

Phone 07 4771 2817
Direct Number 0747712817
Fax 07 4771 2932
Website http://www.austpost.com.au

Mrs. Veronica Parker
Belgian Gardens Post Office
Shop 11 / 49 Bundock St
Belgian Gardens
Townsville
Queensland
4810

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Veronica Parker

Belgian Gardens Post Office
Chapter: BNI Awesome

Business, Mailing Consultant



My BusinessWe are a locally owned Post Office offering the full range of Australia Post products and services. We solve problems, find solutions, help out and pitch in – while always looking for ways to make our customers’ days too through our customer service. We are also a pet friendly post office.

Ideal ReferralCustomers who require the full range of Australia Post products and services with a customer service focus. Those who require assistance on passport applications, tax file number lodgement and the best advice on sending parcels or letter within Australia or overseas.

Top ProductAustralian Passport and Tax File Number applications, Business mailing including sellers online. Unique gift line and Pet Friendly Post Office.

Top Problem SolvedA customer came across a lady at a shopping centre crying and when asked if she was ok, was told that she tried to lodge her passport application and was turned away. My customer phoned me and I got the lady to come over, went through her application and was able to work out what was required to get the process completed. Treating the customer with respect and understanding made the process for her more pleasant and was completed in time for her travel.

My Favorite BNI StoryAfter being in BNI for 2 years I have experienced the benefits of "Givers Gain." Having business with like minded attitude has made passing of referrals easier as I have the confidence that the business I refer to will treat their customers with exceptional service. I have experienced first hand the benefits of "Givers Gain" and stand by the philosophy of BNI.

My Ideal Referral PartnerTravel Agents, Financial Lenders (holidays), Businesses with large or small mail outs and parcel sending.